Satisfaction Guaranteed
Your satisfaction is the most important to us. If your EstateFineJewelry.com purchase does not meet your expectations, we will be glad to offer a full refund/exchange for up to 14 days after the original purchase date, minus if any, shipping, insurance charges, ring sizing charges, or any other extra charges that occurred during the transaction. Modified or altered items cannot be returned or exchanged, nor can custom or special orders. Also, watches that have been worn or altered cannot be returned or exchanged.
Payment Options:
Credit Card Payment or PayPal. You may Purchase items from EstateFineJewelry.com website via our secure server, shopping cart checkout.
Cleaning and Sanitizing Process:
All of our jewelry gets Ultrasonically cleaned, Sanitized, Buffed, and Polished before they get shipped out.
Photos:
Most photos are close-up and enlarged to show detail. Please refer to the description for the actual size. Pictures are taken under natural white light. Colors may appear slightly different on different computer screens.
Shipping:
We ship within 1-2 business days, depending on if you would like it sized, etc. We ship anywhere in United States including Alaska and Hawaii. Domestic Shipping is FREE for purchases made from this website. We use USPS Priority Mail with Signature Confirmation. We also ship internationally to many countries. All international shipping is done through USPS Express Mail with Signature Confirmation, a flat rate of $69.99. We declare the package as merchandise with the actual purchase price. Any duties or fees, will be the buyers responsibility.
FAQ
Do you offer complimentary ring sizing?
Yes, we offer complementary re-sizing within one (1) size to make it the perfect fit. If you need it to be sized more than one size please contact us. We will make sure the ring you are looking to purchase can be sized without any compromise, and what the extra charge will be.
What does Estate Jewelry mean?
Estate jewelry is a term used to describe previously owned jewelry. This jewelry can be acquired from estates or jewelry that has been sold and is sometimes antique or vintage in nature. Antique jewelry is jewelry that is 100 years old or older, while the term “vintage” includes many decades or eras.
What is Antique Jewelry?
Antique Jewelry is jewelry which is 100 years old or more.
What is Signed Jewelry?
Signed Jewelry is jewelry that has a hallmark from a noted jewelry firm such as Tiffany, Harry Winston, Cartier, etc. Original documents, receipts, or boxes will add to the value.
Do you sell new pieces?
Yes. Majority of the jewelry we sell at EstateFineJewelry.com is pre-owned, however sometimes we will offer new pieces. New jewelry will be clearly marked and included in the NEW category.
Why is my white gold turning yellow?
Pure gold in its raw 24K state comes out of the ground yellow. Whitening alloys are added to give white gold its signature color. For example, in an 18K ring, 18 parts are gold and 6 parts are alloys. Over time, white gold can "change" and take on a slightly yellow tint. Periodic coatings of rhodium, a white metal from the platinum family, will revive the original bright white of your white gold jewelry. Remember, if you purchase your white gold jewelry from Estate Fine Jewelry, rhodium plating is part of our restoration process.